Shipping policy

Shipping times are estimated and not guaranteed. Delays may occur due to factors beyond our control, such as carrier issues or customs clearance. 

You are responsible for providing accurate shipping information. We are not responsible for orders lost or delayed due to incorrect shipping details.

If your package is lost or arrives damaged, please contact us at cloudskinz@gmail.com within 7 days of the delivery date. Include your order number and any relevant details.